Go ahead and inspect the door striker to ensure it s engaging properly with the lock assembly.
Whirlpool duet washer door latch problems.
But all is not lost.
Attempt a duet washer quick diagnostic test washer will not do a duet washer quick diagnostic test you can manually unlock the washer by removing the top remove screws on the back of the top panel and slide the top panel back to lift off.
When your high efficiency front loading washing machine duet washer or dryer stops working many issues are simple to diagnose and can be repaired with just a few tools and some easy instructions.
On most whirlpool models the door must be closed and locked before any wash cycle will begin.
Then you can decide whether to call a technician and pay for.
Then with the washer unplugged reach down and pull a small ring on the top of the door lock to manually.
Take a look at these common problems.
Confusing codes flashing on the washer control panel add to your frustration.
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These switches are generally located on the washer s door frame.
Your whirlpool duet washing machine automatically locks the door as a precaution against opening the door during a wash cycle.
We make fixing things easier.
When the door switch doesn t communicate with the control board because the plug has come loose through vibration you simply need to open up the top of the washer and reinsert the plug into the control board.
Washing machine door lock motor and switch assembly.
Whether your clothes are in the washer or still in the clothes basket a whirlpool duet washer with a door that won t unlock is likely to be a huge problem.
Whirlpool offers troubleshooting tips online along with other product information like user guides.